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FAQ

Answers to common questions about buying, delivery and standards

No. Steel and valve prices change daily. Prices on the site are indicative; the firm price, stock and delivery time are stated in the pro-forma invoice.

Add the products you need to the quote basket with the “Quote” button and submit the form — or send your project's material list on WhatsApp. The pro-forma invoice is sent during business hours.

Most items have no minimum order; for some special sizes and cut-to-length orders the minimum is stated in the invoice.

Yes. For certified items a mill test certificate is delivered with the shipment, and third-party inspection is available.

The schedule indicates pipe wall thickness, e.g. Schedule 40 and 80. The higher the schedule number, the thicker the wall and the higher the pressure rating.

Yes. After approval and payment, goods are shipped nationwide by truck, light truck or freight carrier. Transport costs are quoted separately.

Cash, or agreed terms for project clients and trade partners. Payment terms are stated in the pro-forma invoice; there is no online payment on the site.

Undamaged, uncut goods can be returned by arrangement and under the invoice terms. Cut or custom items cannot be returned.